Scope of Support

• We provide support for technical issues, account inquiries, and general questions related to our products and services.
• Support is available via email, live chat, and our support ticket system during specified business hours.

Response Time:

• We strive to respond to support inquiries within 24 hours during regular business hours.
• Response times may vary depending on the complexity of the issue and the volume of support requests.

Support Channels:

• Email: support@paytelgroup.com
• Live Chat: Available on our website during business hours
• Support Ticket System: Accessible through the customer portal